How it works. From a conversation to a working agent in 14 days.

Every agent on the roster follows the same launch: a check-up, two weeks of building and testing with you in your own accounts, three days where a person approves every reply, then live and handed over to your team. After that the agent is yours; we maintain it if you want us to.

One long desk from the intake form on day one to the agent going live on day fourteen.
The 14 days

The 14 days

A check-up, two weeks of building and testing with you in your own accounts, three days where a person approves every reply, then live and handed over to your team.

  1. 01Check-up and intake
  2. 02Knowledge and connections
  3. 03Build and test
  4. 04Shadow mode
  5. 05Live and handed over
Day 1Check-up and intake

01

Check-up and intake. The check-up is done and the proposal signed. You fill in one intake form: services, prices, hours, policies, the questions customers ask, and who takes handovers.

Days 2–5Knowledge and connections

02

Knowledge and connections. We build the agent's knowledge from your material, connect your calendar, CRM, store or accounts, and set up the model account, the WhatsApp number and the UAE phone line, all in your company's name.

Days 6–9Build and test

03

Build and test. We build the agent and test it on more than 100 real questions in Arabic and English, including Gulf dialects and mixed Arabic and English, until it answers them right.

Days 10–12Shadow mode

04

Shadow mode. The agent drafts every reply and a person approves it in your dashboard. Anything it gets wrong is fixed before it answers alone.

Days 13–14Live and handed over

05

Live and handed over. The agent answers alone, with your handover rules on. You get admin access, documentation and a training session. With maintenance, a monthly report.

Day by day

Drag to a day and read what happens.

Day 1

Check-up and intake

The check-up is done and the proposal signed. You fill in one intake form: services, prices, hours, policies, the questions customers ask, and who takes handovers.

1234567891011121314
The dashboard

Your dashboard

The front of the full backend we build in your own accounts: where you see and steer your agents.

  • 01

    Every conversation

    Every call recorded and transcribed, every chat saved, each with a summary and its outcome.

  • 02

    Approvals inbox

    Refunds, discounts, exceptions and anything else the agent may not decide alone, waiting for a person.

  • 03

    Results

    Answered, booked, sold, collected and hired, month by month, with the hours the agent covered.

  • 04

    Users and roles

    Who in your team sees what, and who approves what.

  • 05

    Take over at any time

    Step into any conversation; the agent stops and your person carries on in the same thread.

  • 06

    Exports and usage

    Export conversations and results whenever you want, and see what the agent used at each provider.

Every conversation
A wall of conversations pinned in columns, the owner reading one.
Approvals inbox
A manager approving a flagged card from the approvals inbox.
Results
A chart of rising stacks of cards, the owner reading the results.
Users and roles
Staff taking their own keys from a rack, each with a different role.
Take over at any time
A person taking over a call from the agent mid-conversation.
Exports and usage
A folder of exported reports and a small usage gauge.
Maintenance

After launch, with maintenance

Optional, AED 3,000 a month.

  • 01

    A monthly report

    What the agent did, what it could not answer and what changed.

  • 02

    The newest model

    Updates to the newest proven model, tested before they go live.

  • 03

    Setup and versions

    The platform, the connections and their dependencies kept current.

What we need from you

An owner filling in the intake form by hand, the business's own papers around it.
  • 01

    One person on your side who owns the agent

  • 02

    Your services, prices, hours and policies, in any form you have them

  • 03

    Access to the systems the agent connects to

  • 04

    Your rules for handovers, approvals and what the agent must never do

  • 05

    An hour a day for the three days of shadow mode

  • 06

    Accounts in your company's name for the model, WhatsApp and the phone line (we set them up with you)

About the launch

Start here

Find out which agents to hire first.

A free 45-minute check-up of how your business answers, books, sells, serves and collects, and a written roster within 24 hours: which AI agents to hire, in what order, and what they cost against hiring.

Paper-craft miniature: a business cut open like a dollhouse, three agents in saffron paper taking their places in order (the front desk, the calendar wall, the back office) while the owner and an adviser go over the check-up plan outside.