The AI Collections Agent sealing a paid invoice inside a postage-stamp window.

05

AI Collections Agent

Reminds customers politely, sends the payment link and follows every promise to pay.

Finance · Available nowFrom AED 25,000 · build, once, plus VATAED 3,000 · maintenance a month, optional14 days · from check-up to live
A paper neighbourhood where collections agents deliver polite reminders and payments come back to a jar.
Finance

What the AI Collections Agent does

Late payments are mostly forgotten payments. The AI Collections Agent reminds customers before an invoice is due and after, sends the invoice and a payment link, answers questions about the bill, records every promise to pay and follows it up on the day. Polite, consistent and on time, it gets money in without your team chasing, and it hands the difficult cases to your finance team with the full history.

The collections agent recording a customer's promise to pay and tying it to a follow-up date.
  • 01

    Reminds before the due date

    Sends a friendly reminder before the invoice is due, with the invoice attached and a link to pay.

  • 02

    Follows up after it

    Follows up on overdue invoices on the schedule you approve, firmer over time but always polite.

  • 03

    Sends invoices and payment links

    Sends copies of invoices and statements on request and a payment link for the exact amount.

  • 04

    Answers billing questions

    Explains what an invoice is for and what is outstanding, from your accounting system.

  • 05

    Records promises to pay

    When a customer says when they will pay, it records it and checks on that day.

  • 06

    Escalates with the history

    Disputes, hardship and repeated misses go to your finance team with every message so far.

Example conversation

A reminder on WhatsApp

Languages: Arabic and English.

  • WhatsApp
  • Email
  • Voice reminders (add-on)
  1. AI agentHello Mr Khalid, this is the AI assistant for Sunrise Nursery. A reminder that the Term 2 fees of AED 9,450 are due on 1 January. Here is the invoice and a link to pay.
  2. CustomerI'll pay on the 5th, salary comes then.
  3. AI agentThank you, I've noted the 5th. I'll send the link again that morning. Have a good week.

An illustration of how the agent talks, with invented names and details. Agents answer in Arabic or English, matching the customer.

A long unrolled ledger showing the collections agent's day, from reminders to an escalated file.
Guardrails

What it never does alone

Every rule is set in your dashboard.

The collections agent sending a payment plan request across a lane in a basket for the owner to approve.
  • Never threatens, never shames, never contacts anyone but the account holder.

  • Never agrees a payment plan or a waiver on its own: those go to your approvals inbox.

  • Always says it is an AI assistant.

  • Hands over at once on a dispute or a hardship case.

Against hiring

Against chasing by hand

In the UAE an employer pays about 1.15 to 1.35 times the salary once leave, gratuity (21 days of basic pay a year for the first five years) and insurance are counted, plus a visa that costs about AED 3,000–7,000 in the first year.

  • 01

    A collections or telesales executive in the UAE earns about AED 4,000–6,500 a month (GulfTalent), before employer costs.

  • 02

    Chasing by hand is irregular: busy weeks mean no reminders, and late invoices get later.

  • 03

    The AI Collections Agent starts from AED 25,000, built once, with running costs paid to the providers. It reminds every account on schedule, every time.

AI Collections Agent

The price

AED

25,000

Base build, once, plus 5% VAT.

From the check-up to live
14 days
Arabic and English, matching the customer
Two languages
The agent, its dashboard, your data
Yours

For the AI Collections Agent, built once in your own accounts and handed over.

  • WhatsApp and email
  • One accounting system with its payment links
  • Reminder schedules and escalation rules
  • One AI agent for one role, in Arabic and English
  • Up to two channels, for example WhatsApp and a phone line
  • One system connected, for example your calendar or your CRM
  • The full backend and its dashboard, in your own accounts: every conversation, the approvals inbox, results, users and roles, exports
  • Testing on more than 100 real questions in Arabic and English, then three days of shadow mode
  • Handover: admin access, documentation and a training session for your team
  • Everything in your company's name; we keep no copy of your data

What we need from you

  • 01

    Access to your accounting system and payment gateway

  • 02

    Your reminder schedule and the tone you want

  • 03

    Who handles disputes, payment plans and hardship

How it works

Live in 14 days

  1. Day 1

    Check-up and intake

    The check-up is done and the proposal signed. You fill in one intake form: services, prices, hours, policies, the questions customers ask, and who takes handovers.

  2. Days 2–5

    Knowledge and connections

    We build the agent's knowledge from your material, connect your calendar, CRM, store or accounts, and set up the model account, the WhatsApp number and the UAE phone line, all in your company's name.

  3. Days 6–9

    Build and test

    We build the agent and test it on more than 100 real questions in Arabic and English, including Gulf dialects and mixed Arabic and English, until it answers them right.

  4. Days 10–12

    Shadow mode

    The agent drafts every reply and a person approves it in your dashboard. Anything it gets wrong is fixed before it answers alone.

  5. Days 13–14

    Live and handed over

    The agent answers alone, with your handover rules on. You get admin access, documentation and a training session. With maintenance, a monthly report.

Your dashboard

What you see in your dashboard

Three jars of paid coins filling month by month on rising steps.
  • Amount collected after reminders

  • Days sales outstanding, month by month

  • Promises to pay kept

  • Cases handed to your team

AI Collections Agent: questions

Start here

Find out which agents to hire first.

A free 45-minute check-up of how your business answers, books, sells, serves and collects, and a written roster within 24 hours: which AI agents to hire, in what order, and what they cost against hiring.

Paper-craft miniature: a business cut open like a dollhouse, three agents in saffron paper taking their places in order (the front desk, the calendar wall, the back office) while the owner and an adviser go over the check-up plan outside.