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AI Receptionist
Answers every call and WhatsApp message, 24 hours a day, in Arabic and English.
What the AI Receptionist does
The AI Receptionist is the first voice and the first reply your customers get. It picks up every call on your UAE line and answers every WhatsApp, web chat and Instagram message, in Arabic or English, at 10am or 2am. It answers from your own prices, hours and policies, books and moves appointments, routes the conversations that need a person, and hands hot leads to your team while the customer is still on the line. Nothing rings out, nothing waits until morning, and every conversation is written down in your dashboard.
- 01
Answers every call
Picks up on the first ring on your UAE number, day and night, and speaks Arabic or English depending on the caller. No hold music, no voicemail.
- 02
Answers every message
Replies on WhatsApp, your website chat and Instagram direct messages within seconds, with the same answers it gives on the phone.
- 03
Knows your business
Answers questions about prices, services, opening hours, location, parking, documents to bring and policies, from the knowledge you approve in your dashboard.
- 04
Books and moves appointments
Checks real availability in your calendar or booking system, books the slot, sends the confirmation on WhatsApp and reschedules when plans change.
- 05
Routes to the right person
Transfers calls or passes conversations to the right person or department by your rules: sales, accounts, a doctor's assistant, a branch manager.
- 06
Takes messages properly
When nobody can take it, it writes down who called, why, how urgent it is and the best time to call back, and sends it to the right person at once.
- 07
Hands hot leads over live
When a caller is ready to buy or book a high-value service, it alerts your team on WhatsApp with a summary so a person can call back in minutes.
- 08
Writes everything down
Every call is recorded and transcribed, every chat saved, each with a short summary and the outcome: answered, booked, transferred or message taken.
A call at 11:40pm, in English
Languages: Arabic (including Gulf dialects) and English, switching mid-conversation when the customer does.
- Phone (a UAE number on a licensed line)
- Website chat
- Instagram direct messages
- AI agentGood evening, you've reached Bright Dental. I'm the clinic's AI assistant. How can I help?
- CustomerHi, do you do teeth whitening and how much is it?
- AI agentYes, we do. In-clinic whitening is AED 1,200 and takes about an hour. Would you like me to book you in? The earliest slot is Thursday at 4pm.
- CustomerThursday works.
- AI agentDone. I've booked you for Thursday at 4pm with Dr Sara's team and sent the confirmation to your WhatsApp with the location and parking details.
An illustration of how the agent talks, with invented names and details. Agents answer in Arabic or English, matching the customer.
What it never does alone
Every rule is set in your dashboard.
Never gives medical, legal or financial advice: it books the person who can.
Never promises a discount, refund or exception: those go to your approvals inbox.
Always says it is an AI assistant at the start of a call or chat.
Always hands over to a person on request, on a complaint, or when a caller is upset.
Against hiring a receptionist
In the UAE an employer pays about 1.15 to 1.35 times the salary once leave, gratuity (21 days of basic pay a year for the first five years) and insurance are counted, plus a visa that costs about AED 3,000–7,000 in the first year.
- 01
A receptionist in Dubai earns about AED 3,500–6,000 a month (GulfTalent, Payscale).
- 02
One person covers one shift, about 48 hours a week. Covering 168 hours a week takes about three and a half people: roughly AED 19,000 a month once employer costs are counted.
- 03
The AI Receptionist starts from AED 25,000, built once, with running costs paid to the providers. It covers every hour, in two languages, on calls and messages at the same time.
- 04
Most clients keep their front-desk team and move them to the work that needs a person in the room.
The price
25,000
Base build, once, plus 5% VAT.
- From the check-up to live
- 14 days
- Arabic and English, matching the customer
- Two languages
- The agent, its dashboard, your data
- Yours
For the AI Receptionist, built once in your own accounts and handed over.
- Your UAE phone line (forwarded or new) and your WhatsApp number
- Booking into one calendar or booking system
- Transfer and message rules for your team
- One AI agent for one role, in Arabic and English
- Up to two channels, for example WhatsApp and a phone line
- One system connected, for example your calendar or your CRM
- The full backend and its dashboard, in your own accounts: every conversation, the approvals inbox, results, users and roles, exports
- Testing on more than 100 real questions in Arabic and English, then three days of shadow mode
- Handover: admin access, documentation and a training session for your team
- Everything in your company's name; we keep no copy of your data
Chosen in the check-up and priced before anything starts.
- Update in plain words
- Website chat and Instagram as extra channels
- More lines or branches
- A CRM as a second system
Optional. Monthly, or yearly with two months free; stop at any time and the agent keeps working.
- A monthly report: what the agent did, what it could not answer and what changed
- Updates to the newest proven model
- Setup and version updates: the platform, the connections and their dependencies kept current
Paid by you straight to the providers, billed to your own accounts and estimated in your proposal.
- Call minutes on your UAE line
- Model usage for calls and chats
- WhatsApp template messages you send
- The agent, its backend and dashboard, its configuration and your data. It runs in your accounts; stop maintenance at any time and it keeps working.
What we need from you
- 01
Your services and prices, opening hours, locations and policies
- 02
The questions customers ask most, with the answers you want given
- 03
Access to your calendar or booking system
- 04
Who takes transfers, hot leads and messages, and how to reach them
- 05
Your choice of greeting and the name the agent uses for your business
Live in 14 days
- Day 1
Check-up and intake
The check-up is done and the proposal signed. You fill in one intake form: services, prices, hours, policies, the questions customers ask, and who takes handovers.
- Days 2–5
Knowledge and connections
We build the agent's knowledge from your material, connect your calendar, CRM, store or accounts, and set up the model account, the WhatsApp number and the UAE phone line, all in your company's name.
- Days 6–9
Build and test
We build the agent and test it on more than 100 real questions in Arabic and English, including Gulf dialects and mixed Arabic and English, until it answers them right.
- Days 10–12
Shadow mode
The agent drafts every reply and a person approves it in your dashboard. Anything it gets wrong is fixed before it answers alone.
- Days 13–14
Live and handed over
The agent answers alone, with your handover rules on. You get admin access, documentation and a training session. With maintenance, a monthly report.
What you see in your dashboard
Calls answered, including after hours
Messages answered and average reply time
Appointments booked and rescheduled
Hot leads handed to your team, and how fast they were called back
Industries
Works well with
AI Receptionist: questions
Find out which agents to hire first.
A free 45-minute check-up of how your business answers, books, sells, serves and collects, and a written roster within 24 hours: which AI agents to hire, in what order, and what they cost against hiring.
