Channel. WhatsApp AI Agent

The channel the Gulf runs on, answered by an AI agent in Arabic and English.

One long ribbon of chat bubbles through a district from morning to night, the WhatsApp agent answering along it.
Channel

WhatsApp AI Agent

In the UAE, customers would rather send a WhatsApp than fill in a form or wait on hold. Every DVNC agent works on WhatsApp: it answers in seconds, books, sends documents and payment links, and keeps the whole conversation in one thread. We set up your WhatsApp Business API number, connect it to the agent and to your systems, and keep it inside Meta's rules.

What a WhatsApp AI agent does

The WhatsApp agent sorting messages into answers, bookings and payment links.
  • 01

    Replies to every message in seconds, day and night

  • 02

    Understands text, voice notes, photos and documents

  • 03

    Books, confirms and reschedules from your real calendar

  • 04

    Sends invoices, payment links, locations and brochures

  • 05

    Hands the conversation to a person in the same thread when needed

  • 06

    Writes every conversation into your dashboard and CRM

Chatbot or agent?

A chatbot follows a menu: press 1 for prices. An agent understands what the customer writes in their own words, in Arabic or English, looks things up in your systems and finishes the job. Customers can tell the difference within one message.

What we set up

A shopfront being set up with a verified number, message templates and an opt-in book.
  • 01

    A WhatsApp Business API number, verified for your business name

  • 02

    Your profile, greeting and approved message templates

  • 03

    Opt-in and opt-out handling, as Meta requires

  • 04

    The agent, connected to your calendar, CRM, store or accounts

  • 05

    Handover to your team in the same WhatsApp thread

WhatsApp's rules, kept

  • 01

    Businesses can message customers who wrote first freely for 24 hours; after that, only with approved templates

  • 02

    Marketing templates need the customer's opt-in

  • 03

    Customers who say stop are never messaged again

The price

What it costs

Replies inside a conversation the customer startedFree from Meta
Utility templates you start (reminders, confirmations)About AED 0.06 each in the UAE, billed by Meta to your own account
Marketing templates you start (offers, reactivation)About AED 0.18 each in the UAE, billed by Meta to your own account

Common questions

Start here

Find out which agents to hire first.

A free 45-minute check-up of how your business answers, books, sells, serves and collects, and a written roster within 24 hours: which AI agents to hire, in what order, and what they cost against hiring.

Paper-craft miniature: a business cut open like a dollhouse, three agents in saffron paper taking their places in order (the front desk, the calendar wall, the back office) while the owner and an adviser go over the check-up plan outside.