Channel. AI Voice Agent

AI agents that answer and make calls on a UAE number, in Arabic and English.

A paper recording booth sending one voice out to a district by day and by night.
Channel

AI Voice Agent

Some customers will always call. A DVNC voice agent picks up on the first ring on a UAE number, speaks Arabic or English naturally, understands callers who mix both, and does the job: answers, books, routes, takes a message, or hands over to a person. Every call is recorded, transcribed and summarised in your dashboard.

What a voice agent does

The voice agent at a desk with three doors: answering, calling back and booking.
  • 01

    Answers every call on the first ring, 24 hours a day

  • 02

    Speaks Arabic, including Gulf dialects, and English

  • 03

    Books and reschedules from your real calendar

  • 04

    Transfers to the right person by your rules

  • 05

    Calls back people who asked to be called

  • 06

    Records, transcribes and summarises every call

The line

Voice agents run on UAE numbers from licensed operators, as the UAE's rules require for business calls. We either forward your existing number to the agent or provision a new one. A licensed local line is also what keeps the cost per minute sensible.

The UAE's calling rules, built in

The voice agent checking calling hours, the do-not-call register and consent before it dials.
  • 01

    Marketing calls only between 9am and 6pm

  • 02

    Callers identify the business and the purpose at the start

  • 03

    Only licensed local numbers are used

  • 04

    No calls to numbers on the Do Not Call Register, and only to people who agreed

  • 05

    A record of every call is kept

  • 06

    We do not sell cold calling: our voice agents answer, call back and follow up

Arabic on the phone

Gulf dialects and mixed Arabic and English are the hardest test for voice AI. Every voice agent is tested on real calls in your sector, in both languages, before it answers alone; where a sector's calls are not ready for voice, we start on WhatsApp and add voice when the tests pass.

The price

What it costs

One agent with the phone and WhatsApp as its two channelsFrom AED 25,000, once
Voice on more agents, lines or branchesAdded in your proposal
Call minutes, model use and the linePaid to the providers: roughly AED 0.30–0.90 a minute all in (estimate)

Common questions

Start here

Find out which agents to hire first.

A free 45-minute check-up of how your business answers, books, sells, serves and collects, and a written roster within 24 hours: which AI agents to hire, in what order, and what they cost against hiring.

Paper-craft miniature: a business cut open like a dollhouse, three agents in saffron paper taking their places in order (the front desk, the calendar wall, the back office) while the owner and an adviser go over the check-up plan outside.