Vertical AI Pack — UAE Clinics & Healthcare
Bilingual booking, triage, and patient-journey agents — PDPL-safe by design.
What this is
A pre-built vertical AI stack for UAE multi-branch clinics and aesthetic centres — bilingual EN/AR booking and triage agents, patient-journey automation (reminders, follow-ups, NPS), and a PDPL / DHA-aware data layer. Scoped for clinics that already operate under a clinic-management system.
Why now
Multi-branch clinics in Dubai and Abu Dhabi are losing ~20–30% of inbound on no-show and follow-up gaps. The booking + triage agent is a fast-payback wedge — and the PDPL / DHA-aware design is the difference between a clinic-grade product and a generic chatbot.
Engagement tiers
Three productized scopes. Pick the one closest to your reality — we'll right-size on the fit call if needed.
AED 50K
4 weeks
WhatsApp booking + reminders + one branch. Bilingual EN/AR.
AED 110K
6–7 weeks
Starter scope plus multi-channel, multi-branch, triage flows, NPS pipeline.
AED 220K
9–10 weeks
Group scope, full patient-journey, PDPL/DHA overlay, hypercare + KPI cadence.
50% on signature / 30% midpoint / 20% on signoff. All AED prices exclusive of 5% VAT.
Outcomes
- Bilingual booking + triage agent (WhatsApp, web, IG)
- Patient-journey automation (reminders, follow-ups, post-visit NPS)
- Clinic-management-system integration
- PDPL + DHA-aware data residency design
- Dashboard + leakage / no-show / NPS reporting
What's included
- WhatsApp Business + web widget + IG DM channels
- CMS integration (Insta, NextGen, custom)
- PDPL + DHA-aware retention and consent
- Bilingual EN/AR prompts + escalation
- Triage taxonomy + clinical-safety guardrails (non-diagnostic)
Who this is for
Multi-branch clinics (3–25 locations)
Aesthetic / dermatology / dental groups
Mid-tier hospitality-adjacent wellness brands
How we work
- 01 · Week 1
Clinic operating model + CMS + consent flow audit.
- 02 · Weeks 2–4
Booking + reminder + bilingual prompt build.
- 03 · Weeks 5–7
Triage taxonomy + clinical-safety guardrails + NPS pipeline.
- 04 · Weeks 8–10
Group rollout + PDPL/DHA overlay + KPI cadence. (Scale tier only.)
FAQ
Is this DHA / DOH / MOHAP compliant?▾
The agent is non-diagnostic and scoped strictly to booking, triage, and patient-journey communications. Data-residency and consent are designed against PDPL and the relevant emirate-level health authority requirements.
Can it triage urgent cases?▾
It escalates urgency markers to a human immediately. We do not let an agent be the last line of clinical judgement.
Which CMS systems do you support?▾
Insta, NextGen, GAClinik, and custom. New connectors are scoped on a per-clinic basis.
Related programs
Reliability Sprint
For teams that rolled out an agent and rolled it back. We make it survive contact with real users.
From AED 45K–120K
TransitionAgentic Transition
The flagship build — pilot to department to enterprise. Site, CRM, WhatsApp, dashboards, AI integrations, training, hypercare.
From AED 90K–180K
AuditAudit & Roadmap
Outsourced Private-Sector Chief AI Officer (paid entry).
From AED 25K–45K
Book a fit call
30 minutes, WhatsApp or Calendly. We'll tell you straight if this is the right next step — and if not, what is.