AI Agent Build

The engagement

The core DVNC.ae engagement: we build a production-grade AI agent for your operation, and you own it outright. A WhatsApp customer-service agent that answers every enquiry in seconds, in English and Arabic. A voice receptionist that picks up every call, books appointments, and hands hot leads to your team. A sales follow-up agent that works every lead until there's a decision, inside your CRM. An internal agent that carries the back-office work. Built on the same production standard as our US practice — bounded scope, human approval on anything client-facing, evals so quality is a number, audit trails on every action, PDPL-aware from day one. One fixed fee. Your data, your systems, your agent — not a per-conversation subscription that scales against your growth.

Own it — don't rent it

The chatbot platforms rent you a metered agent that charges per conversation, forever, and keeps your customer data inside their product. We build yours on your accounts: your WhatsApp Business API, your telephony, your CRM. The build is a one-time fee; the running cost is platform passthrough billed at cost in your name. When you grow, the bill doesn't punish you.

Built for how the Gulf actually operates

GCC business runs on WhatsApp and phone calls, in two languages, under PDPL. That's the native ground of every build: WhatsApp-first flows, an Arabic voice that doesn't sound translated, consent and disclosure handled properly, and escalation to a human the moment the conversation deserves one.

Production-grade, not demo-grade

Most agent projects die between the demo and the deployment — no permissions, no logs, no evals, no failure handling. Ours ship with all four. It's the same standard our US practice builds to, applied to Gulf operations.

What you actually get

• One production agent, scoped to the job — WhatsApp customer service, voice receptionist (EN/AR), sales follow-up, or internal ops

• Deep integration with your WhatsApp Business, phone system, CRM, and calendars

• Bilingual EN/AR conversation design with your tone, not a template

• Human handoff + approval gates on anything client-facing

• Evals — resolution quality measured, not guessed

• PDPL-aware data handling + audit trail on every action

• Your team trained, documentation handed over — you own the runtime

Who buys this

• Clinics, brokerages, and firms whose enquiries outrun their reception and sales teams

• Owners who want to own the agent and the data — not rent a per-conversation chatbot subscription

• Groups that tried a chatbot tool and watched it embarrass the brand

What's not in scope

• Websites and launch sites (that's DVNC Agency — we route and coordinate)

• Ad spend and paid media

• Legal advice, compliance certification, or sector licensing approvals

Common questions