Information

Privacy Policy

Terms & Conditions

Effective Date: 22 October 2024
Address: DVNC, Dubai, United Arab Emirates
Contact Email: hi@dvnc.ae

Introduction

DVNC ("we", "us", "our") is committed to protecting the privacy of users who interact with our website and services. This Privacy Policy outlines the types of information we collect, how we use it, how we ensure its protection, and the choices you have regarding your personal data.

By using our website, https://dvnc.ae/, you consent to the data practices described in this policy.

Definitions

Personal Data: Information relating to an identified or identifiable natural person (such as name, email address, etc.).
Usage Data: Information collected automatically through the website (IP addresses, browser types, etc.).
Cookies: Small pieces of data stored on the user's device.

Information We Collect

We may collect and process the following types of information:

1. Personal Data

When you engage with our services or website, we may collect personal data such as:

Name
Email Address
Phone Number
Company Details
Any other information you provide when contacting us or using our services.

2. Usage Data

We may collect information about how the website is accessed and used. This may include:

Your device’s Internet Protocol (IP) address
Browser type and version
Pages visited, the time spent, and other diagnostic data

3. Cookies and Tracking Data

We use cookies and similar tracking technologies to track website activity and store information about your preferences. You can control your cookie preferences via your browser settings.

How We Use Your Data

We use the data we collect for several purposes, including:

To provide and maintain our website and services.
To communicate with you regarding updates or changes to our services.
To process transactions, such as subscriptions or purchases.
To offer customer support.
To improve our website, identify usage trends, and prevent fraud.
To send marketing communications (with your consent).

Legal Basis for Processing Data

We process your personal data under the following legal bases:

Consent: Where you have given your explicit consent for us to process your data (e.g., signing up for a newsletter).
Contractual Necessity: Processing that is necessary to fulfill the services you have requested.
Legitimate Interest: Where it is necessary for our legitimate interests, such as improving our services, marketing, or fraud prevention.

Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, or as required by law. For example:

Contact details for marketing purposes will be retained until you unsubscribe.
Transaction data will be kept for financial reporting purposes for the legally required duration.

Data Security

We are committed to ensuring that your information is secure. We use physical, electronic, and managerial procedures to safeguard the information we collect.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure. As such, we cannot guarantee its absolute security.

Your Data Protection Rights

You have the following rights regarding your personal data:

Access: You can request copies of your personal data.
Rectification: You can request that any incorrect or incomplete data be corrected.
Erasure: You can request that we delete your personal data, under certain conditions.
Restrict Processing: You can request that we restrict the processing of your data, under certain conditions.
Data Portability: You can request the transfer of your data to another organization.
Object: You can object to our processing of your data, under certain conditions.

To exercise any of these rights, please contact us at hi@dvnc.ae.

Sharing and Disclosure of Data

We do not share your personal data with third parties except in the following situations:

To comply with legal obligations or court orders.
To protect the rights, property, or safety of DVNC or our users.
To service providers who assist in providing our services (such as payment processors or hosting services).

International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your jurisdiction, including in countries that may have different data protection laws. By providing your information, you consent to this transfer.

Links to Third-Party Sites

Our website may contain links to other websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

Changes to this Privacy Policy

We reserve the right to update our Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage users to regularly review this page for the latest information.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:
DVNC
Dubai, United Arab Emirates
Email: hi@dvnc.ae